FAQs & Shipping

Shipping Policy

When are Orders posted?

Please be aware that as this is a small business, orders are shipped as soon as possible. The usual processing time is 2 - 5 working days. 

International orders and Shipping

Saint's Soaps is based in Australia. If you don't see your country option, please contact me so I can add it to the list!

Why is it taking so long for my order to be delivered?

Why is there no express shipping option?

Due to the continuing of everyone readjusting with world events, postal deliveries have felt a strain and limited options. Due to the risk of express shipping being no faster than regular shipping, I have decided to remove that option. It just didn't seem fair on you guys!

contact: saints.soaps@gmail.com

Return & Exchange Policy

Sadly no refunds or returns are accepted, due to soap being a sanitary product. This includes change of mind and any allergic reactions. It is the responsibility of the customer to check the ingredients listing found on each product page. If you have any enquiries regarding products, please do not hesitate to email!

If your order arrives and is incorrect, please reach out and contact me ASAP so we can sort it out!

Any questions or enquiries please contact me: saints.soaps@gmail.com