FAQs & Shipping

Shipping Policy

When are Orders posted?

Please be aware that as this is a small business, products are shipped twice a week on

Tuesdays and Fridays. 

Orders received Friday through to Monday will be posted on Tuesday.

Orders received Tuesday through to Thursday will be posted on Friday.

International orders and Shipping

For international shipping (outside of Australia) please contact me by email to place your order and for a quote on postage to ensure the best price possible.

Why is there no express shipping option?

Due to the past year of everyone readjusting with world events, postal deliveries have felt a strain. Due to the risk of express shipping being no faster than regular shipping, I have decided to remove that option. It just didn't seem fair on you guys!

contact: saints.soaps@gmail.com

Return & Exchange Policy

Sadly no refunds or returns are accepted, due to soap being a sanitary product. This includes for change of mind and any allergic reactions. It is the responsibility of the customer to check the ingredients listing found on each product page.

If your order arrives and is damaged or incorrect, please reach out and contact me ASAP so we can correct it!

Any questions or enquiries please contact me: saints.soaps@gmail.com